Front Office Representative
Company: LifePoint Health
Posted on: September 24, 2022
Job DescriptionSOVAH Health - Danville
The Front Office Representative is the first line of contact for a
patient in the medical office. Position serves as the liaison
between the physician and the patients. Information is gathered
from the patient and entered into the computer system to create an
encounter record. Responsible for upfront collections. Delivers
customer service support to staff, patients, families, visitors.
Greets patients and visitors.
Registers patients, verifies patient information, explains and
obtains necessary signatures.
Answers, screens, and routes telephone calls on a multi-line phone
Communicates with the answering service and ensures reminder phone
calls are done daily.
Collects patient co-payments, deductibles, payments and assists
patients with account balances and questions.
Reconciles cash/payment drawer and for the daily bank deposit.
Follows through on MD orders by providing work excuses, obtaining
Assembles and maintains patient records and charts.
Job RequirementsMinimum Education
High school diploma or equivalent requiredRequired SkillsRequires
critical thinking skills, decisive judgment and the ability to work
with minimal supervision. Must be able to work in a stressful
environment and take appropriate action.Minimum Work Experience
One (1) year of experience with office functions or customer
Two (2) years of Medical Office experience preferred
LifePoint Health is committed to providing Equal Employment
Opportunities for all applicants and employees and complies with
all applicable laws prohibiting discrimination against any employee
or applicant for employment because of color, race, sex, age,
religion, national origin, disability, genetic information, gender
identity, sexual orientation, veterans' status or any other basis
protected by applicable federal, state or local law.
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data. Actively scan device characteristics for identification.
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Keywords: LifePoint Health, Danville , Front Office Representative, Administration, Clerical , Danville, California
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