Real Estate Sales Manager

Company: The Agency Real Estate
Location: Danville
Posted on: April 4, 2021

Job Description:

Our growing company is seeking to hire a Sales Manager who will oversee, support and train the agents within the team. You will be responsible for interacting with the agents on a daily basis while helping them build their sales skills, increase conversion rates and keep accountable to their goals (both team goals and personal goals). You will also be responsible for overseeing our channel account, which will require close monitoring of lead flow, agent accountability to meet required conversion rates, training to improve agent skills who are falling behind, as well as participation in meetings with the channel company. In addition to working directly with the agents and sales staff, you will interact with both the Operations Manager and the Sales Director to ensure that we're hitting sales and profitability goals. You will be an integral part of our team; offering advice and ideas to keep our brand and team moving forward in the marketplace. An ability to multi-task and attend to small details is required, along with strong written and verbal communication skills. Most importantly, you will have a great sense of humor and will be able to continue building the team culture and a fun working environment.

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Responsibilities:
Daily
--- Host morning huddle - 15-minute video conference for updating of lead status', role-playing, acknowledgment of "wins" and daily affirmation.
--- Meet with new agents to get them up and running with the channel account (if participating), practice scripts, teach technology (including CRM training), talk about best practices.
--- Check leads in CRM to be sure that agents are touching leads per team policy
--- Cross-check with Transaction Management team to ensure that all channel account escrows are updated and accounted for.
--- Communicate in Slack for daily questions and tasks, as well as provide contract updates or any changes the team should be aware of.
--- Schedule weekly 1-on-1 meetings with each agent. 15-30 minutes to discuss any required conversion improvement and updating of leads.
--- Attend weekly meetings with Sales Director and Operations Manager.
--- Attend Monday team meetings.
--- Attend Friday team meetings.
--- Attend company Office Manager's Monday meetings.
--- Oversee new agent onboarding and training.
--- Weekly check-in with past team agents to obtain channel account lead status updates.
--- Attend video coaching call with Tom Ferry coach 2nd and 4th Tuesdays of the month.
--- Attend The Agency's bi-weekly meetings.
--- Assist in the development of Monthly KPIs for the sales team, and your role as a leader, in order to drive performance.
--- Attend Monthly Reporting meetings with Sales Manager Operations Manager to check on KPI's.
--- Assist with hosting Monthly Recap meetings (agents are broken into groups to measure whether they are on track for their goals).
--- After initial 30-day schedule a 60-minute business planning meeting for new agents.
--- Plan one optional team-building event like a Friday afternoon happy hour
--- Hand out awards for most closings, most signed contracts, etc...with a small prize ($25 prize)

Quarterly
--- Conduct one contest with a prize for top agent(s). Should be based on production and/or KPI's or some other metric ($100 prize).
--- Attend Quarterly Reporting meetings with CEO, Operations Manager and Sales Director to check on KPI's.

Ongoing
--- Assist agents with contract and negotiation questions. Utilize the Transaction Management team, Team Lead or company Office Manager when necessary.
--- Oversee the Virtual Assistant to ensure they are properly updating the channel account and assisting with ongoing projects.
--- Oversee the tracking and measuring within SISU (our tracking system), which includes posting leader boards, as well as ensure agents are using the CRM for all communication with leads.
--- Work with TC to troubleshoot any issues that seem to be going on with transactions.
--- Work with Operations Manager, Sales Director, and agents to come up with policies and procedures for lead distribution, lead follow-up, open houses, etc...
--- Shadow agents at open houses, showings, buyer consults and listing appts.
--- Participate in projects to further streamline processes and systems.
--- Attend industry events/training with agents as appropriate and incorporate new tools into team processed and procedures.

Qualifications:
You will be an integral part of our team; offering advice and ideas to keep our brand and team moving forward in the marketplace. An ability to multi-task and attend to small details is required, along with strong written and verbal communication skills. Most importantly, you will have a great sense of humor and will be able to continue building the team culture and a fun working environment.

About Company:
The Agency is one of the #1 brokerages in Los Angeles and we are known for our forward-thinking, passion for innovation, and unique presence within our market. Our team is made up of a group of individuals who have a great spirit of collaboration and are constantly rethinking industry norms and pushing themselves further through technology, design, and service.

Keywords: The Agency Real Estate, Danville , Real Estate Sales Manager, Executive , Danville, California