DanvilleCARecruiter Since 2001
the smart solution for Danville jobs

F & B Operations Manager (Caesars Virginia)

Company: Caesars Entertainment
Location: Danville
Posted on: November 25, 2022

Job Description:

ESSENTIAL JOB FUNCTIONS:


  • Maintains high levels of customer satisfaction by building relationships with the guests (through table touches, greetings, or warm farewells) and encourages employees to build relationships with the guests.
  • Resolves customer complaints and/or service deficiencies by listening to the guest, responding with sincerity, and using appropriate service recovery tools.
  • Uses tools such as Avero to analyze business trends and employee performance.
  • In conjunction with the Director of Slots, develops ideas to maximize revenue and/or reduce expenses, outlining goals and objectives.
  • Making sure that the restaurant and/or bar are in compliance with the Health Department Regulations and Standards and maintain the "A" grade. Knowledge of Health Department Rules and Regulations.
  • Provides direction and development of support staff and team members, resulting in strong self-managed teams.
  • Interviews, hires, and ensures proper training of new team members. -
  • Ensures property cleanliness in the casino, hotel, and restroom areas. -
  • Ensures maintenance standards are consistently maintained and enhanced. -
  • Delegates and holds team members accountable for success. -
  • Creates a safe, healthy, productive, and fun work environment, where team members willingly strive to do their best. -
  • Understands the budget process and inventory supply and control.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.---------------
  • Maximizes employee morale through leading by example in demonstrating Spotlight 5 behaviors to both guests and employees and provides the tools, guidance and support needed to enable all restaurant employees to give world class guest service.
  • Follows and enhances departmental and restaurant specific policies, procedures, and sequence of service.
  • Additional duties as requested.

    QUALIFICATIONS:

    • High school diploma or equivalent required. College degree preferred.
    • Minimum five years high-volume Food and Beverage experience.
    • Minimum three years supervisory experience.
    • Consistently demonstrates excellent communication and facilitation skills.
    • Assists co-workers as needed.
    • Proficient in Microsoft Word, Excel, Power Point and Outlook E-mail programs.
    • Must be congenial and have neat, professional appearance with good personal hygiene.
    • Strong interpersonal and communication skills.
    • Ability to act quickly and exercise good judgment under pressure and/or conflict situations.
    • Knowledge of current PC software including word processing and spreadsheets.
    • Proficiency in Point of Sales systems (i.e. Micros, Infogenesis)
    • Must have successfully completed Manager LAP

      PHYSICAL, MENTAL AND ENVIROMENTAL DEMANDS:

      • Must be able to work flexible hours including evenings, weekends, and holidays as needed.
      • Must be able to speak, read, write and understand English.
      • Must be able to tolerate areas containing second hand smoke.
      • Ability to maintain regular, predictable attendance according to schedule.
      • Must be able to maneuver in and around casino, hotel, and public areas
      • Must be able to perform the physical duties of line employees in emergencies
      • Must be able to create written and financial -reports

Keywords: Caesars Entertainment, Danville , F & B Operations Manager (Caesars Virginia), Executive , Danville, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Danville RSS job feeds