Fitness Trainer / Group Class Instructor
Company: Crow Canyon Country Club
Posted on: January 12, 2022
Fitness Trainer / Group Class Instructor Responsible for
providing a safe and effective exercise environment for club
Members/Guests through supervision of exercise programs, education
of the Members/Guests in exercise and a focus on establishing a
personalized program of exercise for each Member/Guest. Also
responsible for promoting the facility and the club, while
providing the Three Steps of Service to the Members and guests of
the club. Reports Directly Director of Fitness or Operations GM.
Day to Day: To provide supervision of the exercise and fitness
areas of the club, including assisting Members/Guests with their
exercise and fitness programs. To evaluate Member/Guest fitness
needs and provide the appropriate exercise program for meeting
those needs, including providing personal instruction. To connect
Members to other Members through ongoing contact with the Members
and promotion of club activities, including warm welcomes, magic
moments, and fond farewells by connecting with each Member in the
facility. Conduct new Member FitStart appointments in accordance
with club standards and track accordingly. Update fitness
activities and programming on web page and/or Member communication
board, as applicable. Responsible for daily processing of all
accounting procedures around personal training and or group
session(s) accurately. Responsible for submitting monthly forecasts
for expected sessions, Fit Starts and New Client goals. Promote the
facility amenities, programs and the Club while maintaining a high
level of professionalism and service that aligns with the values,
philosophies, and standards of the club. This includes being in
club-approved uniform and nametag. Maintain current fitness-related
certifications including CPR/AED and actively seek new education
opportunities that are presented through ClubCorp partnerships
Maintain a schedule of availability that is current and update as
needed to ensure accuracy Responsible for seeing that daily
assignments are completed in their respective areas, to meet Club
standards and as communicated in the Star Service FOCUS
expectations (i.e. orderly/organized work areas, straighten/arrange
entry area, picking up trash/debris, etc.). Assist fellow Employee
Partners, Members, and guests to ensure delivery of the 3 steps of
service without being directed. Be aware of team members and the
environment and participate as a member of the team. Notify
supervisor of Member/Guest complaints at the time they occur.
Rectify, practicing service recover, any complaints as soon as
possible. Because of the fluctuating demands of the Clubs
operation, it may be necessary that each Employee perform a
multitude of different functions therefore, as an essential part of
your job, you will be expected to help others when the occasion
arises, just as other Employees are expected to help you.
Accordingly, you may be expected to perform other tasks as needed
or as directed. Adhere to all the various company, club and
department written mandatory standards of operations, policies and
procedures, manuals, memos, oral instructions, etc., all of which
go to make up the essential functions of the job. Ability to
communicate effectively with proper grammar. Ability to work well
under pressure, coordinating multiple tasks at any given time.
Ability to focus attention on detail. Responsible for maintaining
good conduct and safe working habits while in all areas, including
all exercise areas and equipment are in safe and effective working
condition, and assuring that others are acting safely. Attendance
at Team and individual meetings Attendance at daily line-up and
participate in club events as requested. Wearing a clean and neat
uniform that follows ClubCorp and your property uniform standards
daily. WORK EXPERIENCE: Customer service experience. Minimum of one
years experience in the fitness or exercise industry required.
EDUCATION: High school diploma, GED, or equivalent required.
College Degree in health, fitness, or recreation related field
preferred. CERTIFICATION/LICENSE: Certification in CPR/AED.
Certification from national organization such as ACSM, ACE, PTAG,
W.I.T.S, CSCS, TPI, MAT, NSCA, NASM required. Within one year of
employment ClubCorp STAR certified. PERFORMANCE STANDARDS: Minimum
of 5 hours of fee-based work per week. WORKING
CONDITIONS/ENVIRONMENT: Indoor and outdoor work.
Keywords: Crow Canyon Country Club, Danville , Fitness Trainer / Group Class Instructor, Human Resources , Danville, California
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