Product Operations Specialist, Funding
Company: Parafin
Location: San Francisco
Posted on: April 1, 2026
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Job Description:
About Us: At Parafin, we’re on a mission to grow small
businesses. Small businesses are the backbone of our economy, but
traditional banks often don’t have their backs. We build tech that
makes it simple for small businesses to access the financial tools
they need through the platforms they already sell on. We partner
with companies like DoorDash, Amazon, Worldpay, and Mindbody to
offer fast and flexible funding, spend management, and savings
tools to their small business users via a simple integration.
Parafin takes on all the complexity of capital markets,
underwriting, servicing, compliance, and customer service for our
partners. We’re a tight-knit team of innovators hailing from
Stripe, Square, Plaid, Coinbase, Robinhood, CERN, and more — all
united by a passion for building tools that help small businesses
succeed. Parafin is backed by prominent venture capitalists
including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital,
and Thrive Capital. Parafin is a Series C company, and we have
raised more than $194M in equity and $340M in debt facilities. Join
us in creating a future where every small business has the
financial tools they need. About the Position We are looking for a
Product Operations Specialist to help us scale operations and grow
our capital products. This role will be a critical operator of the
company's product suite by providing a positive experience for the
small businesses we support. You will be responsible for running
and building best-in-class processes for payments and fraud. You
will become an expert on Parafin’s Capital products, digging deep
into the details to solve problems, and being an on-the-ground
operator to support day-to-day functions, from troubleshooting
payment issues to data analysis to building documentation. Are you
an adaptable all-rounder who is passionate about building at scale,
while enjoying rolling up your sleeves to get the job done? Are you
excited to work collaboratively at a fast-growing startup to help
grow small businesses? If so, come join us! What You’ll Be Doing:
Assist in developing operational solutions to help evaluate complex
business risk issues in a fast-paced environment Find solutions to
automate and streamline ops processes, leading efforts to build
in-house or find external vendors Conduct reviews to assess risk
factors for high-priority merchants Troubleshoot and resolve
payment issues with our merchants, while providing high-quality
service via email and phone Manage cross-functional work streams
with our customer support, data science, compliance, and
engineering teams to improve the merchant experience and grow
capital originations Review current processes and provide feedback
on how to improve product operations and Parafin as a whole Work
closely with our partners to identify areas of risk and investigate
fraudulent behavior Use data-driven analysis to identify areas of
optimization and growth What We’re Searching For: 3 - 5 years of
work experience 2 - 3 years of operational experience working in a
fintech startup, bank, or payments company Strong understanding of
payments Excellent communication skills Strong quantitative /
detail-oriented background Thrive in an entrepreneurial environment
We Prefer If You Have: Experience with fraud/ risk management
Strong understanding of, or desire to learn, about a capital or
lending product Fluency in, or desire to learn, data analysis
skills and tools, such as SQL / R / Python What We Offer Salary
Range: $118k - $123k Equity grant Medical, dental & vision
insurance Unlimited PTO Work from home flexibility Commuter
benefits Free lunches Paid parental leave 401(k) Employee
assistance program If you require reasonable accommodation in
completing this application, interviewing, completing any
pre-employment testing, or otherwise participating in the employee
selection process, please contact us.
Keywords: Parafin, Danville , Product Operations Specialist, Funding, IT / Software / Systems , San Francisco, California
