Attendant Beverage Cart
Company: Careerbuilder-US
Location: Danville
Posted on: April 1, 2021
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Job Description:
Beverage Cart Attendant Responsible for Building Relationships
and Enriching Lives by providing STAR Service to Members and Guests
ensuring their complete satisfaction while playing on the golf
course or other designated areas. Enhance Member retention efforts
and coordinate with the other Club departments to provide the Three
Steps of Service at all times whether on the golf course, in the
Halfway House, or other Food and Beverage service areas.This
position reports directly to the FB Director/Service Director with
indirect reporting to the General Manager, Captain, and Head Golf
Pro. Day to Day:* Maintain excellent FB service standards as
outlined in ClubCorps FB service standard guidelines and other
training programs. * Offer Members and guests the opportunity to
obtain and enjoy food and beverage while in the process of playing
golf or enjoying other events. Know and follow the rules of golf
etiquette when approaching a golf group at all times.* Greet
Members promptly by name and make introductions with guests,
maintaining a polite and friendly manner at all times, in order to
provide high quality service in a timely manner. * Provide timely
coverage of assigned course, anticipating visits to each group
every 4-5 holes while maintaining communication with other
attendants and management to ensure adequate coverage as needed.*
Offer to dispose of trash and empties to assist the Members and
guests to maintain a consistent and clean environment. Assist in
other ways such as directions to the restroom, club house, etc. Be
super knowledgeable.* Prior to departing onto the courses for
service, stock cart with food, beverage, ice, etc. and transaction
supplies. * Collect payments (i.e., cash, member charge, etc.) and
accurately reconcile daily bank at the conclusion of each shift.
Process all business for the day and deposit in designated area. *
Request and restock in a timely manner to ensure proper par levels
that allow for consistent and quality service.* Maintain proper
knowledge of product, up selling where applicable. When possible,
know which Members and guests are on the course by consulting tee
sheets, attending line-ups, etc. and create magic moments with
favorites.* Operate golf carts within guidelines, policies and
procedures to ensure proper safety to avoid accidents.* Safely
secure all products on cart including cash bank, keys, etc. and
other company property as assigned.* Document all spills and waste
of product &ndash daily par versus usage sheets.* Clean and
sanitize the cart of all food, ice, and trash at the end of each
shift. Ensure health code standards are met at all times.*
Communicate with Service/FB Director when special products are
needed or there are any problems with food quality, supplies or
presentation. * Assist fellow Employees, Members and guests to
ensure delivery of the Three Steps of Service without being
directed. Be aware of team members and the environment and
participate as a member of the team. * Notify management of
Member/Guest complaints at the time they occur. Practice good
service recovery by rectifying any complaints as soon as possible.
* Because of the fluctuating demands of the companys operation, it
may be necessary that each Employee Partner perform a multitude of
different functions therefore, as an essential part of your
position, you will be expected to help others when the occasion
arises, just as other Employee Partners are expected to help you.
Accordingly, you may be expected to perform other tasks as needed
or as directed.* Adhere to all of the various company, club and
department written mandatory standards of operations, policies and
procedures, manuals, memos, oral instructions, etc., all of which
go to make up the essential functions of the job. * Demonstrate
good teamwork.* Work well under pressure, coordinating multiple
tasks at any given time.* Responsible for attendance at all Service
Training Meetings as requested.* Maintain good conduct and safe
working habits while in all areas of the Club and assure that
others are acting safely. * Attend daily line-up and participate as
requested. * Wear a clean and neat uniform that follows ClubCorp
and your property uniform standards daily. * A high school diploma
preferred.* Previous Food and Beverage experience preferred.*
Alcohol and food safety awareness certificate.* Valid drivers
license to operate golf cart.* Excellent communication skills and
articulate speech. Ability to follow instructions well.* You always
perform at the highest level of ethical work standards.* You are
comfortable working mostly outdoors.
Keywords: Careerbuilder-US, Danville , Attendant Beverage Cart, Other , Danville, California
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