DanvilleCARecruiter Since 2001
the smart solution for Danville jobs

Customer Solutions Tech Support (Remote- work from home!)

Company: Mommy Jobs Online
Location: Oakland
Posted on: October 19, 2019

Job Description:

Customer Solutions Tech Support - (Remote) You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 per hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information, preferably in a room with a door or divider that closes it off from the rest of the home. Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLLAURIE on your registration submission. Please feel free to call us if you have further job related questions about our company at 1-405-418-6160.

Keywords: Mommy Jobs Online, Danville , Customer Solutions Tech Support (Remote- work from home!), Other , Oakland, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Warehouser
Description: Warehouse Team Member Seasonal, Part-Time, Flexible Hours Shifts: Over-night, Early Morning, Day, Evening, Weekend Location 455 Valley Drive,Brisbane, CA, 94005 . Take public transportation to work. (more...)
Company: Amazon
Location: San Rafael
Posted on: 11/17/2019

Accounts Payable Specialist
Description: is a modern furniture designer, wholesaler, manufacturer, and distributor offering beautiful contemporary, affordable European designed furniture. We sell to the retail, design, and hospitality industries (more...)
Company: Euro Style
Location: San Rafael
Posted on: 11/17/2019

Warehouse Worker - Package Handler
Description: Shift: Sunrise 5:00 AM - 9:00 AM Twilight 5:30 PM - 10:00 PM br WAREHOUSE WORKER PACKAGE HANDLER 14.00 - 19.00/Hour with weekly bonuses, depending on location and shiftFind
Company: UPS
Location: San Rafael
Posted on: 11/17/2019


Amazon Shopping Associate
Description: Shopper Team Member Seasonal, Flexible Hours Shifts: Flexible shifts in the Morning, Day, Evening, Weekend Location 450 Rhode Island St , San Francisco, CA, 94107
Company: Amazon
Location: San Rafael
Posted on: 11/17/2019

Crisis Specialist/Licensed Crisis Specialist
Description: Crisis Specialist/Licensed Crisis SpecialistMultiple OpeningsCounty of MarinSan Rafael, CAAt Marin County Health Human Services, we serve our community through the values of support, unity, trust and (more...)
Company: Marin County
Location: San Rafael
Posted on: 11/17/2019

Whole Foods Shopper Team Member -Potrero-Rhode Island
Description: Job DescriptionShopper Team Member Seasonal, Flexible Hours Shifts: Flexible shifts in the Morning, Day, Evening, Weekend Location 450 Rhode
Company: Amazon Workforce Staffing
Location: San Rafael
Posted on: 11/17/2019

NICU CNS
Description: This exceptional Medical Center in the San Francisco Area is actively searching for a Clinical Nurse Specialist CNS to join its Education Department and lead clinical support programs in an extensive (more...)
Company: Clinical Management Consultants
Location: San Rafael
Posted on: 11/17/2019

Travel Physical Therapy Assistant - $1,970 per week
Description: NurseFly Travel Nursing with Assured Nursing is seeking a travel physical therapy assistant for a travel job in Vallejo, California: br - Specialty:
Company: TherapyFly Travel Therapy
Location: San Rafael
Posted on: 11/17/2019

Travel Physical Therapist/PT, Watsonville, CA
Description: Travel Physical Therapist/PT Watsonville, CA Location: Watsonville, CA Start Date: 11/15/2019 Shift Details: 8H Days 7:00 AM-3:00 PM 40 hours per week
Company: Triage Staffing
Location: Watsonville
Posted on: 11/17/2019

Registered Nurse RN - Hospice - Full Time On Call Fri PM through Mon AM
Description: Location 4683 - Heartland Hospice - Serving Monterey, Santa Cruz, and San Benito, California Description Heartland Home Health Care and Hospice is part of the HCR ManorCare family,
Company: HCR ManorCare Inc.
Location: Watsonville
Posted on: 11/17/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Danville RSS job feeds